Sales Representative

Stupp Fiber is the newest part of an organization known for building critical American infrastructure for over 165 years. From our facilities in St. Louis, Baton Rouge, and Bowling Green, Stupp companies have played an integral role in constructing major projects like bridges for our highway system, pipelines to deliver energy, and the construction of stadiums, hospitals, and distribution centers that are a part of our everyday lives.

At Stupp Fiber, we're building on that heritage and leaping into the future to deliver the best ultra-high-speed internet to cities around the country. We're excited to announce Bowling Green, Kentucky, is our first stop, and we're looking for energetic, self-starters to join our team.

As a founding member of the Stupp Fiber team, you'll not only be helping fellow Kentuckians get equal access to symmetrical fiber internet, you'll also be making a difference in the lives of Bowling Green residents by enabling economic development, advancing educational opportunities, and providing telehealth access.

Teammates across our organization have created a culture valuing accountability, courage, data-driven decision making, continuous improvement, and trust to accelerate success. By joining Stupp Fiber at the ground level, you'll have the opportunity to impact the foundation of the company while developing important skills and building a career with limitless potential. If this sounds like you, read on!

This important position is Stupp Fiber's face to the customer. As a Sales Representative, you will engage potential subscribers and demonstrate the benefits of our fiber network over more traditional internet services and ensure ongoing loyalty to Stupp Fiber. If you're a self-starter who loves working in a collaborative environment and helping others, you will have plenty of room to grow with our organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contacts new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.
• Answers customers' questions about products, prices, availability, product uses, and credit terms.
• Quotes prices, credit terms, and other bid specifications.
• Emphasizes product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Negotiates prices and terms of sales and service agreements.
• Maintains customer records using automated systems.
• Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Helps plan and host events to attract potential customers.
• Prepares sales contracts for orders obtained and submits orders for processing.
• Selects the correct products or assists customers in making product selections based on customers' needs, and product specifications.
• Collaborates with colleagues to exchange information such as selling strategies and marketing information.
• Conducts customer visits to ensure that equipment is functioning properly
• Attends trade shows to research and stays current with new products and technologies.
• Attends conferences and conventions to meet other sales representatives and clients and discuss new product developments.
• Participates in company-sponsored meetings to review sales performance, product development, sales goals, and profitability.
• Analyzes sales statistics; prepares reports; and completes other administrative duties such as filing expense accounts, scheduling appointments, and making travel plans.
• Researches and maintains current knowledge regarding new and existing products and monitors the sales, prices, and products of their competitors.
• Maintain a personal cell phone plan with adequate data capabilities and willingness to download company required aps.

QUALIFICATIONS:

• Technical or scientific knowledge in engineering and the telecommunication industry preferred.
• Valid state-issued driver's license and meet the company standard regarding driving a company vehicle.
• Willingness to travel up to 25% of the time and work extended hours, nights, and weekends.
• Strong telephone and interpersonal contact skills required.
• Willingness to have telephone conversations monitored for quality performance.
• Must be able to follow directions and work as a team.
• Must have knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Must be able to:
  • actively look for ways to help people.
  • adjust actions in relation to others' actions.
  • be aware of others' reactions and understanding why they react as they do.
  • bring others together and trying to reconcile differences.

EDUCATION and/or EXPERIENCE:

• Technical knowledge in area(s) of telecommunication engineering, operations, and sales. At least two years of experience directly in the telecommunication industry preferred.
• College degree with specialization in technology preferred.

LANGUAGE SKILLS:

• Speaking-Talking to others to convey information effectively.
• Persuasion-Persuading others to change their minds or behavior.
• Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension-Understanding written sentences and paragraphs in work-related documents.
• Active Learning-Understanding the implications of new information for both current and future problem solving and decision making.
• English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Speech Clarity-The ability to speak clearly so others can understand you.
• Speech Recognition-The ability to identify and understand the speech of another person.
• Written Comprehension-The ability to read and understand information and ideas presented in writing.
• Written Expression-The ability to communicate information and ideas in writing so others will understand.

MATHEMATICAL SKILLS:

• Mathematical and statistical skills needed for evaluation of data, computation and calculations.

REASONING ABILITY:

• Complex Problem Solving-Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does involve taking ownership and solving the problem.
• Inductive Reasoning-The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

COMPUTER SKILLS

• Microsoft Office skills

PHYSICAL DEMANDS:

• The ability to see details at close range and use a computer.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine and printer.
• Frequently communicates and must be able to participate in the exchange.
• The ability to visit customers and give presentations.

WORK ENVIRONMENT

• Mostly office environment with occasional job site visits with customers

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Stupp Fiber is committed to providing equal employment opportunity ("EEO") and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws, Stupp Fiber will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.

Current Openings for Sales Representative Jobs at Stupp Fiber